Luna Connect Blog

How lenders can increase customer acquisition through Digital Marketing

Jun 4, 2021 11:48:10 PM / by Fergal Geraghty posted in Digital Lending, SME Lending, Asset Finance, digital marketing, online lending, lending automation, origination software, customer onboarding

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As footfall at retail outlets continues to fall and people choose to complete more of their purchases and transactions online, from the comfort of their homes, lenders need to respond accordingly. 

Thanks in large part to the COVID-19 pandemic, which has accelerated the trend for moving online, gone are the days when customers would come into a branch to enquire about securing a loan. 

Now, customers will Google a lender, expect to be able to ask questions via email or Messenger and apply online. In a competitive marketplace, if your digital lending or credit union lending business isn’t able to meet these expectations, then your potential customers will go elsewhere for their loan instead.     

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Automate Credit Decisions with Digital Lending and Open Banking

Apr 13, 2021 9:53:05 PM / by Brian D'Arcy posted in Digital Lending, open banking, psd2, fintech

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Luna Connect and Yapily outline how to automate loan origination and credit decisions with online loan origination and Open Banking

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Artificial Intelligence (AI) is the secret to future growth of lending with Luna Connect

Mar 7, 2021 11:03:49 AM / by Claire Gallagher posted in AI

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What Is Artificial intelligence (AI)?

Artificial intelligence (AI) is used in various aspects of our lives and every day we are surrounded by companies, technologies and devices that use AI. You unlock your phone using face recognition, social media personalises your feeds, spam emails are filtered from your inbox and banking systems determine if your latest purchases were fraudulent. 2020 will go down in history as a pivotal time for digital transformation. In 2021, what may have until recently felt new, exciting and progressive is now becoming the norm.

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Automating Digital Lending with Robotic Process Automation (RPA)

Mar 3, 2021 1:18:02 PM / by Brian D'Arcy posted in webinar, rpa

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Are you constrained by existing technology investments to compete with digital competitors?

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Brief History of Lending Innovation

Feb 19, 2021 8:12:46 AM / by Fergal Geraghty

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Innovation has always been a crucial part of lending throughout the ages. From the very first signs of civilization, lenders have leveraged best practices to survive and prosper in the evolving environment.

From Mesopotamia, to Greece and Ancient Rome, lending has been going through continuous transformation. 

Today, lending institutions find themselves facing an arduous digital transformation challenge. But looking back at the past can often offer some explanation to the changes in the present, and where better to begin than in the cradle of human civilization?

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Season's Greetings from the team at Luna Connect

Dec 23, 2020 12:52:26 PM / by Brian D'Arcy

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Helping SME's access finance quicker with automated loan-origination processes

Nov 23, 2020 11:18:00 PM / by Brian D'Arcy posted in SME Lending, Asset Finance, webinar

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Learn how SME Finance and Leasing Solutions are transforming lending

Access our On-Demand Webinar and learn how SME Finance and Leasing Solutions DAC are transforming lending for SME's, including a very insightful Q&A with Declan, Darren and Brian covering customer service, digital transformation, Covid-19 and Open Banking.

Learn about

  • Growing a diversified loan book online 
  • Delivering high levels of customer service through digital channels
  • Transforming operations with real-time reporting and analytics
  • Reducing costs with automation and end-to-end integration

Access Webinar Recording

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Simpler, Quicker, More Efficient

Oct 26, 2020 11:18:00 PM / by Brian D'Arcy posted in Credit Union, webinar

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Learn how Carlow Credit Union are transforming lending

Access our On-Demand Webinar recording and listen to Siobhan Gray, Head of Lending, on how Carlow Credit Union are transforming through digital lending.

Learn about:

  • Increasing lending to Members and Non-Members 
  • Building a Member and Non-Member experience through Digital Lending 
  • Transformation in Lending and Underwriting Management
  • Emerging digital trends in loan (lending) origination
  • Seamless Identify (Know Your Customer) Management 

Access Webinar Recording

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Data Analytics is more important that ever during COVID-19

Jul 2, 2020 9:20:35 PM / by Claire Gallagher posted in Luna Connect, AI, Data, Analytics

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Data is changing our world and the way we live at an unprecedented rate, Experian’s 2020 Global Data Management report says "85% of organisations see data as their most valuable asset". The amount of data collected, stored and analysed daily is increasing exponentially, and technologies and storage capacities are becoming more advanced year by year. IDCs Data Age report forecasts 175 Zettabytes of data by 2025, if this was stored on DVDs, the stack of DVDs would circle Earth 222 times.

However, data has no value unless information can be extracted and transformed into knowledge. Data Analytics uncovers meaningful and useful insights by discovering relationships within data, detecting patterns, and most importantly extracting insight.

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Customer Case Study: Carlow Credit Union

Jun 20, 2020 8:06:52 PM / by Fergal Geraghty posted in Credit Union, Luna Connect, Digital Lending, fintech, customers

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Remote lending provides loans for Credit Union members during the coronavirus crisis

Luna Connect are proud to announce they are partnering with Carlow Credit Union to bring faster lending decisions to their members, remotely, through automated loan origination.

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