As footfall at retail outlets continues to fall and people choose to complete more of their purchases and transactions online, from the comfort of their homes, lenders need to respond accordingly. 

Thanks in large part to the COVID-19 pandemic, which has accelerated the trend for moving online, gone are the days when customers would come into a branch to enquire about securing a loan. 

Now, customers will Google a lender, expect to be able to ask questions via email or Messenger and apply online. In a competitive marketplace, if your digital lending or credit union lending business isn’t able to meet these expectations, then your potential customers will go elsewhere for their loan instead.     

Learn how SME Finance and Leasing Solutions are transforming lending

Access our On-Demand Webinar and learn how SME Finance and Leasing Solutions DAC are transforming lending for SME's, including a very insightful Q&A with Declan, Darren and Brian covering customer service, digital transformation, Covid-19 and Open Banking.

• Declan Roche SME Finance & Leasing
• Darren Greenyer Anchor Computer Systems
• Brian D'Arcy Luna Connect

Learn about

• Growing a diversified loan book online 
• Delivering high levels of customer service through digital channels
• Transforming operations with real-time reporting and analytics
• Reducing costs with automation and end-to-end integration

Helping small businesses access finance quicker with automated loan-origination processes

Small businesses rely on finance options to purchase and upgrade the assets that are essential to their growth. Traditionally, applying for finance was a time-consuming and frustrating process for the customer, requiring extensive paperwork and a lengthy wait for a decision.

Luna Connect is revolutionising the loan-origination process, utilising automation technology to help traditional lenders compete online and to help small business owners access finance quickly and effectively.

Recently, we worked with Irish company SME Finance & Leasing to increase their market share by providing a convenient and easy-to-use online solution for their borrowers.